Why must SMEs conduct import/export business through agents?

Against the backdrop of accelerated global trade digitalization in 2025,independent import/export operations face three core obstacles:

• Surging compliance costs: The INCOTERMS 2025 revision alone involves 13 core clause changes
• Logistics resource integration difficulties: Global shipping alliance restructuring caused a 28% increase in slot acquisition costs (Source: Drewry 2025Q1 Report)
• Digitalizationcustoms clearanceThreshold: Chinas Single Window System 3.0 requires companies to possess EDI direct connection capability

Professional ImportExport agentWhat specific problems can be solved?

Taking a medical device export case as an example, agency companies can create value in the following aspects:

• Document processing: Ensuring compliance conversion between FDA 510(k) documents and CE certification
• Optimization of logistics: Supplier portfolio solutions that reduce cold chain transportation costs by 40%
• Tax Planning: Utilizing RCEP agreement to achieve tariff reductions in Southeast Asian markets
• Emergency Treatment: Resolving temporary deposit issues for anti-dumping investigations at destination ports within 72 hours

How to evaluate the professional capabilities of an agency company?

Three - level Description MethodThe four-dimensional assessment system:

• Verification of Qualification:
  • AEO certified enterprises prioritized
  • Possessing cross-border payment licenses
• Technical capabilities:
  • Blockchain traceability system application
  • AI intelligent customs declaration system
• Industry cases:
  • Practical export experience with similar products
  • Successful customs clearance cases in destination countries
• Risk control system:
  • Trade compliance audit process
  • Credit insurance coverage scope

Are agency service fees truly cost-effective?

According to the General Administration of Customs 2025 enterprise survey data, companies using professional agencies:

• Average customs clearance efficiency improved by 65%
• Compliance risk occurrence rate decreased by 82%
• Comprehensive logistics cost savings of 19-27%

It is worth noting thatComprehensive cost advantagesOften exceeds visible service fees: including avoiding port detention penalties, circumventing credit downgrades, preventing order defaults and other potential losses.

What new trends should be noted when selecting agents in 2025?

To address changes in the international trade environment, attention should be paid to:

• Digital services: Requiring agencies to provide real-time visual tracking systems
• ESG compliance: Carbon tariff calculation capability becoming an essential skill
• Regional Trade Agreements: CPTPP/DEPA rule application experts
• Customized solutions: Ability to provide integrated solutions combining supply chain finance + logistics + customs affairs

It is recommended that enterprises request agency companies to provide2025 service capability upgrade reports, with focus on evaluating their preparation plans for addressing the EU Carbon Border Adjustment Mechanism (CBAM) and Digital Services Tax (DST).